Privacy Policy

This Privacy Policy ("Policy") describes how 77slots ("77slots," "we," "our," or "us") collects, processes, stores, and protects the personal data of players and visitors who use the 77slots online gaming platform accessible at 77slots.app and any associated mobile interfaces or services.

77slots is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the 77slots platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein. If you do not agree to this Policy, you must not use the 77slots platform.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

77slots collects personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we may collect include:

Identity & Contact Information

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Email address and mobile number
• Residential address (province, city, barangay)
• Nationality and country of residence

Identity Verification (KYC) Documents

• Government-issued photo ID (Philippine National ID, passport, driver's license, SSS ID, PhilHealth ID, or Voter's ID)
• Proof of address documents (utility bills, bank statements, or barangay certificates dated within three months)
• Proof of payment method ownership (e.g., GCash or Maya account screenshot showing registered name)
• Source of funds declaration, where required by applicable regulations

Financial Information

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash mobile number, Maya account reference, bank account name — we do not store full card or full bank account numbers)
• Account balance history and wagering activity

Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session logs, login timestamps, and activity history on the platform
• Game history, betting patterns, and session durations
• Cookie and tracking data (see Section 8)

Communications Data

• Records of your correspondence with 77slots customer support
• Feedback, survey responses, and promotional opt-in preferences

77slots collects your personal data through the following channels:

• Account Registration: Information you provide when creating your 77slots account, including your name, date of birth, email address, and mobile number.
• KYC Verification: Documents and information you submit when completing identity verification, either at registration or upon request.
• Platform Usage: Data generated automatically as you use the 77slots platform, including game activity, session logs, and device information.
• Financial Transactions: Data captured when you make deposits or withdrawals via GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, 7-Eleven CLiQQ, or other supported payment methods.
• Customer Support Interactions: Information you provide when contacting our support team via email or in-platform chat.
• Cookies & Tracking Technologies: Data collected automatically via cookies, web beacons, and similar technologies when you visit the 77slots website (see Section 8).
• Third-Party Sources: In limited circumstances, we may receive data about you from third-party identity verification providers, payment processors, or fraud detection services to supplement our own records.

77slots uses your personal data for the following purposes:

77slots will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your consent or establishing another valid legal basis.

Under the Philippine Data Privacy Act of 2012, 77slots relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the 77slots gaming platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable laws and regulatory obligations, including KYC verification, anti-money laundering (AML) obligations, and age verification requirements under Philippine gaming regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and analytics to improve our services — provided these interests are not overridden by your rights and interests.
• Consent: Where we process your data for purposes that are not strictly necessary (such as sending you promotional emails or SMS notifications), we will ask for your explicit consent beforehand. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

77slots does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, InstaPay, PesoNet, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and electronic identity verification services used to authenticate the documents you submit.
• Game Technology Providers: Licensed game studios and RNG certification bodies that supply the games available on the 77slots platform. These providers may receive anonymized session data for technical and compliance purposes.
• Fraud Prevention & Security Services: Third-party providers that assist 77slots in detecting and preventing fraud, unauthorized access, and other security threats.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, including the National Privacy Commission, PAGCOR, AMLC (Anti-Money Laundering Council), and law enforcement agencies, where disclosure is required by law or a valid legal order.
• Professional Advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where necessary for the operation of our business.

All third-party service providers with whom 77slots shares personal data are contractually required to process that data only as instructed by 77slots, to maintain appropriate security measures, and to comply with applicable Philippine data privacy laws.

As an online gaming operator serving Filipino players, 77slots is subject to Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law. These obligations require us to collect, verify, and retain specific personal data about every player on our platform.

KYC and AML data processing at 77slots includes:

• Verification of your identity against government-issued photo identification prior to processing any withdrawal
• Ongoing monitoring of financial transactions for patterns consistent with money laundering, terrorist financing, or other financial crime
• Reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines where legally required, without prior notice to you
• Retention of KYC and transaction records for a minimum period required by applicable regulations (see Section 10)

The processing of your personal data for KYC and AML purposes is a legal obligation and cannot be opted out of. Failure to provide the required KYC information will result in the restriction or suspension of your account's withdrawal privileges.

77slots uses cookies and similar tracking technologies to operate the platform efficiently, enhance user experience, and gather analytics data to improve our services. A cookie is a small text file placed on your device when you visit our website.

Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled.
• Functional Cookies: Remember your preferences, such as language settings and display options, to personalize your experience on 77slots.
• Analytics Cookies: Collect anonymized data about how players use the platform — which games are most popular, how navigation flows work, and where players encounter issues. This helps us improve the platform over time.
• Security & Fraud Detection Cookies: Used to identify unusual or potentially fraudulent activity, such as account access from unexpected locations or devices.

Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may impair the functionality of the 77slots platform — for example, you may be unable to stay logged in or your preferences may not be saved between sessions.

For more information on managing cookies in popular browsers, refer to your browser's help documentation.

77slots implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 77slots platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted Data Storage: Sensitive personal data, including KYC documents and financial records, is stored in encrypted form in access-controlled server environments.
• Access Controls: Access to personal data is strictly limited to authorized 77slots personnel who require it for their specific role. All access is logged and regularly audited.
• Two-Factor Authentication: 77slots supports and encourages the use of two-factor authentication (2FA) on all player accounts to add an additional layer of security against unauthorized access.
• Regular Security Audits: Our systems and processes undergo regular internal and third-party security assessments to identify and remediate potential vulnerabilities.
• Incident Response: 77slots maintains a data breach response plan. In the event of a data breach that poses a risk to your rights, we will notify affected players and the National Privacy Commission within the timeframes required by law.

77slots retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable Philippine law and regulatory obligations. The general retention principles we apply are as follows:

• Active Account Data: Personal data associated with an active 77slots account is retained for the duration of the account relationship plus any legally required retention period thereafter.
• KYC & AML Records: In accordance with Philippine AML regulations, KYC documentation and transaction records are retained for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later.
• Financial Transaction Records: Deposit, withdrawal, and wagering records are retained for a minimum of five (5) years for compliance and dispute resolution purposes.
• Customer Support Records: Correspondence with our support team is retained for three (3) years following resolution of the relevant query or complaint.
• Marketing Preferences: Records of your marketing consent and opt-out requests are retained indefinitely to demonstrate compliance with applicable requirements.
• Inactive Account Data: If your account has been inactive for twelve (12) consecutive months, 77slots may archive your account data. Archived data remains subject to the same security controls and retention periods.

When personal data is no longer required and no legal obligation requires its continued retention, 77slots will securely delete or anonymize it.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77slots:

How to Exercise Your Rights

To exercise any of the rights listed above, please submit a written request to 77slots at [email protected]. Your request should clearly identify you (including your registered email address and account username) and specify which right you wish to exercise and the data or processing activity to which your request relates.

77slots will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) calendar days. Where a request is complex or involves a large volume of data, we may extend this period by an additional thirty (30) days, with prior notice to you.

Limitations on Your Rights

Please note that certain data rights may be limited where:

• Retention of the data is required to comply with a legal obligation (e.g., KYC and AML record-keeping requirements)
• The data is necessary for the establishment, exercise, or defense of legal claims
• Erasure or restriction would prejudice the rights and freedoms of others

Where we are unable to fully comply with your request due to a legal limitation, we will explain this to you clearly in our response.

Complaints to the NPC

If you are not satisfied with how 77slots has handled your personal data or responded to your data rights request, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

The 77slots platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing casino-style online gambling. 77slots does not knowingly collect, process, or retain personal data from individuals under the age of 21.

Age verification is a mandatory step in the 77slots account registration and KYC process. Any account found to be registered by a person under 21 years of age will be immediately closed and any balance or winnings will be forfeited, as set out in our Terms & Conditions.

If 77slots becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data from our systems and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on 77slots, please contact us immediately at [email protected].

The 77slots platform may contain links to third-party websites or services — for example, links to payment provider portals or game studio websites. This Privacy Policy applies solely to the 77slots platform and does not cover the privacy practices of any third-party websites or services that you access via links on our platform.

77slots has no control over and accepts no responsibility for the content, privacy policies, or data practices of third-party websites. We strongly encourage you to review the privacy policy of any third-party website before providing your personal data to them.

77slots reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Any changes will be published on this page with a revised "Last Updated" date at the top of the Policy.

Where a change to this Policy is material — meaning it significantly affects your rights or how we process your personal data — 77slots will endeavor to provide advance notice via your registered email address or through an in-platform notification before the change takes effect.

Your continued use of the 77slots platform following the publication of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and may request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77slots handles your personal data, please contact our Data Privacy team:

For questions about responsible gaming and player protection, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.